Initial commit

local/modules/SupportTicket/Action/Base/SupportTicketAction.php

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+<?php
+/**
+* This class has been generated by TheliaStudio
+* For more information, see https://github.com/thelia-modules/TheliaStudio
+*/
+
+namespace SupportTicket\Action\Base;
+
+use SupportTicket\Model\Map\SupportTicketTableMap;
+use SupportTicket\Event\SupportTicketEvent;
+use SupportTicket\Event\SupportTicketEvents;
+use SupportTicket\Model\SupportTicketQuery;
+use SupportTicket\Model\SupportTicket;
+use Thelia\Action\BaseAction;
+use Thelia\Core\Event\ToggleVisibilityEvent;
+use Thelia\Core\Event\UpdatePositionEvent;
+use Propel\Runtime\Propel;
+use Symfony\Component\EventDispatcher\EventSubscriberInterface;
+use Thelia\Core\Event\TheliaEvents;
+use \Thelia\Core\Event\TheliaFormEvent;
+
+/**
+ * Class SupportTicketAction
+ * @package SupportTicket\Action
+ * @author TheliaStudio
+ */
+class SupportTicketAction extends BaseAction implements EventSubscriberInterface
+{
+    public function create(SupportTicketEvent $event)
+    {
+        $this->createOrUpdate($event, new SupportTicket());
+    }
+
+    public function update(SupportTicketEvent $event)
+    {
+        $model = $this->getSupportTicket($event);
+
+        $this->createOrUpdate($event, $model);
+    }
+
+    public function delete(SupportTicketEvent $event)
+    {
+        $this->getSupportTicket($event)->delete();
+    }
+
+    protected function createOrUpdate(SupportTicketEvent $event, SupportTicket $model)
+    {
+        $con = Propel::getConnection(SupportTicketTableMap::DATABASE_NAME);
+        $con->beginTransaction();
+
+        try {
+            if (null !== $id = $event->getId()) {
+                $model->setId($id);
+            }
+
+            if (null !== $status = $event->getStatus()) {
+                $model->setStatus($status);
+            }
+
+            if (null !== $customerId = $event->getCustomerId()) {
+                $model->setCustomerId($customerId);
+            }
+
+            if (null !== $adminId = $event->getAdminId()) {
+                $model->setAdminId($adminId);
+            }
+
+            if (null !== $orderId = $event->getOrderId()) {
+                $model->setOrderId($orderId);
+            }
+
+            if (null !== $orderProductId = $event->getOrderProductId()) {
+                $model->setOrderProductId($orderProductId);
+            }
+
+            if (null !== $subject = $event->getSubject()) {
+                $model->setSubject($subject);
+            }
+
+            if (null !== $message = $event->getMessage()) {
+                $model->setMessage($message);
+            }
+
+            if (null !== $response = $event->getResponse()) {
+                $model->setResponse($response);
+            }
+
+            if (null !== $comment = $event->getComment()) {
+                $model->setComment($comment);
+            }
+
+            $model->save($con);
+
+            $con->commit();
+        } catch (\Exception $e) {
+            $con->rollback();
+
+            throw $e;
+        }
+
+        $event->setSupportTicket($model);
+    }
+
+    protected function getSupportTicket(SupportTicketEvent $event)
+    {
+        $model = SupportTicketQuery::create()->findPk($event->getId());
+
+        if (null === $model) {
+            throw new \RuntimeException(sprintf(
+                "The 'support_ticket' id '%d' doesn't exist",
+                $event->getId()
+            ));
+        }
+
+        return $model;
+    }
+
+    public function beforeCreateFormBuild(TheliaFormEvent $event)
+    {
+    }
+
+    public function beforeUpdateFormBuild(TheliaFormEvent $event)
+    {
+    }
+
+    public function afterCreateFormBuild(TheliaFormEvent $event)
+    {
+    }
+
+    public function afterUpdateFormBuild(TheliaFormEvent $event)
+    {
+    }
+
+    /**
+     * Returns an array of event names this subscriber wants to listen to.
+     *
+     * The array keys are event names and the value can be:
+     *
+     *  * The method name to call (priority defaults to 0)
+     *  * An array composed of the method name to call and the priority
+     *  * An array of arrays composed of the method names to call and respective
+     *    priorities, or 0 if unset
+     *
+     * For instance:
+     *
+     *  * array('eventName' => 'methodName')
+     *  * array('eventName' => array('methodName', $priority))
+     *  * array('eventName' => array(array('methodName1', $priority), array('methodName2'))
+     *
+     * @return array The event names to listen to
+     *
+     * @api
+     */
+    public static function getSubscribedEvents()
+    {
+        return array(
+            SupportTicketEvents::CREATE => array("create", 128),
+            SupportTicketEvents::UPDATE => array("update", 128),
+            SupportTicketEvents::DELETE => array("delete", 128),
+            TheliaEvents::FORM_BEFORE_BUILD . ".support_ticket_create" => array("beforeCreateFormBuild", 128),
+            TheliaEvents::FORM_BEFORE_BUILD . ".support_ticket_update" => array("beforeUpdateFormBuild", 128),
+            TheliaEvents::FORM_AFTER_BUILD . ".support_ticket_create" => array("afterCreateFormBuild", 128),
+            TheliaEvents::FORM_AFTER_BUILD . ".support_ticket_update" => array("afterUpdateFormBuild", 128),
+        );
+    }
+}

local/modules/SupportTicket/Action/Base/_notes/dwsync.xml

@@ -0,0 +1,4 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<dwsync>
+<file name="SupportTicketAction.php" server="51.254.220.106//web/" local="131351950200000000" remote="131351950200000000" />
+</dwsync>

local/modules/SupportTicket/Action/SupportTicketAction.php

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+<?php
+/**
+ * This class has been generated by TheliaStudio
+ * For more information, see https://github.com/thelia-modules/TheliaStudio
+ */
+
+namespace SupportTicket\Action;
+
+use SupportTicket\Action\Base\SupportTicketAction as BaseSupportTicketAction;
+use SupportTicket\Event\SupportTicketEvent;
+use SupportTicket\Model\SupportTicket;
+use Thelia\Core\Template\ParserInterface;
+use Thelia\Log\Tlog;
+use Thelia\Mailer\MailerFactory;
+use Thelia\Model\ConfigQuery;
+use Thelia\Model\CustomerQuery;
+use Thelia\Model\Lang;
+use Thelia\Model\MessageQuery;
+
+/**
+ * Class SupportTicketAction
+ * @package SupportTicket\Action
+ */
+class SupportTicketAction extends BaseSupportTicketAction
+{
+
+    protected $parser;
+
+    protected $mailer;
+
+    public function __construct(ParserInterface $parser, MailerFactory $mailer)
+    {
+        $this->parser = $parser;
+        $this->mailer = $mailer;
+    }
+
+    public function create(SupportTicketEvent $event)
+    {
+        parent::create($event);
+
+        // send email
+        $this->sendMail($event->getSupportTicket(), false);
+    }
+
+    protected function sendMail(SupportTicket $supportTicket, $toCustomer = true)
+    {
+        $contactEmail = ConfigQuery::read('store_email');
+
+        if (true === $toCustomer) {
+            $emailTemplate = 'supportticket_customer';
+            $customer = CustomerQuery::create()->findPk($supportTicket->getCustomerId());
+            $locale = $customer->getCustomerLang()->getLocale();
+            $emailTo = $customer->getEmail();
+        } else {
+            $emailTemplate = 'supportticket_administrator';
+            $locale = Lang::getDefaultLanguage()->getLocale();
+            $emailTo = $contactEmail;
+        }
+
+        if ($contactEmail) {
+
+            $message = MessageQuery::create()
+                ->filterByName($emailTemplate)
+                ->findOne();
+
+            if (null === $message) {
+                throw new \Exception(sprintf("Failed to load message '%s'.", $emailTemplate));
+            }
+
+            $this->parser->assign('locale', $locale);
+            $this->parser->assign('ticket', $supportTicket);
+
+            $message
+                ->setLocale($locale);
+
+            $instance = \Swift_Message::newInstance()
+                ->addTo($emailTo)
+                ->addFrom($contactEmail, ConfigQuery::read('store_name'));
+
+            // Build subject and body
+            $message->buildMessage($this->parser, $instance);
+
+            $this->mailer->send($instance);
+
+            Tlog::getInstance()->debug("Sending support ticket mail to " . $emailTo);
+        } else {
+            Tlog::getInstance()->debug("Support ticket message no contact email ");
+        }
+    }
+
+    public function update(SupportTicketEvent $event)
+    {
+        $model = $this->getSupportTicket($event);
+
+        $sendEmail = false;
+
+        if ($model->getStatus() === SupportTicket::STATUS_NEW) {
+            $sendEmail = true;
+        } elseif ($model->getStatus() === SupportTicket::STATUS_REPLIED) {
+            // deactivate the date, already set
+            $event->setRepliedAt(null);
+        } else {
+            $event->setStatus(null);
+        }
+
+        parent::update($event);
+
+        if (true === $sendEmail) {
+            $this->sendMail($event->getSupportTicket(), true);
+        }
+    }
+}

local/modules/SupportTicket/Action/_notes/dwsync.xml

@@ -0,0 +1,4 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<dwsync>
+<file name="SupportTicketAction.php" server="51.254.220.106//web/" local="131351950200000000" remote="131351950200000000" />
+</dwsync>